+48 883 663 915 [email protected]
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Privacy and Cookies Policy

1. General information

At TextLab Translation Agency, we are committed to protecting the privacy of users of the website www.textlab.pl.

Personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as the GDPR.

2. Data Controller

The Controller of personal data is:
Biuro Tłumaczeń TextLab Marcin Święch
Address: ul. Węgrzynówka 28, Jawornik 32-400, Poland
NIP: 6812119711
REGON: 544924875
E-mail: [email protected]
Telephone: +48 883 663 915

3. Data protection contact

In matters relating to the processing of personal data, you may contact the Controller at the following e-mail address: [email protected]

4. Data Protection Officer

The Controller has not appointed a Data Protection Officer. In matters concerning personal data, please contact the Controller directly.

5. Scope of data collected

We may collect the following data through the website:

  • first name and surname
  • e-mail address
  • telephone number
  • message content
  • uploaded files or documents
  • technical data relating to the use of the website, such as information stored in cookies

6. Purpose of data processing

We process personal data for the following purposes:

  • responding to enquiries sent via the contact form or by e-mail
  • preparing quotations or offers
  • providing translation services
  • handling correspondence relating to an order
  • complying with legal obligations, in particular tax and accounting obligations
  • pursuing or defending against possible claims

7. Legal basis for processing

We process personal data on the following legal bases:

  • Article 6(1)(b) GDPR – where processing is necessary in order to take steps prior to entering into a contract or for the performance of a contract
  • Article 6(1)(c) GDPR – where processing is necessary for compliance with a legal obligation to which the Controller is subject
  • Article 6(1)(f) GDPR – where processing is necessary for the purposes of the Controller’s legitimate interests, such as handling enquiries, managing correspondence and pursuing or defending against claims
  • Article 6(1)(a) GDPR – where the user has given consent to specific activities, for example the use of selected cookies or similar technologies

8. Voluntary provision of data

Providing data is voluntary, but may be necessary in order to respond to an enquiry, prepare a quotation, enter into a contract or provide a translation service.

If you do not provide the required data, we may be unable to handle your enquiry or provide the service.

9. Recipients of data

We may share personal data with service providers who support the operation of the website and the Controller’s business activities, such as:

  • hosting provider
  • e-mail service provider
  • IT tools provider
  • accounting office
  • entities providing legal, accounting or technical services
  • entities involved in the provision of the service, where this is necessary for the performance of the order

We do not sell personal data or share them with third parties for marketing purposes.

10. Data retention period

We retain personal data:

  • for the period necessary to handle the enquiry or correspondence
  • for the duration of our cooperation or the provision of the service
  • for the period required by law, in particular tax and accounting regulations
  • for the period necessary to pursue or defend against possible claims

11. User rights

You have the right to:

  • access their personal data
  • rectify data
  • erase data
  • restrict processing
  • object to processing
  • data portability, where applicable
  • withdraw consent, where processing is based on consent
  • lodge a complaint with the President of the Personal Data Protection Office (UODO)

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

12. Transfer of data outside the European Economic Area

As a rule, personal data are not transferred outside the European Economic Area, unless this results from the use of tools or services provided by technology suppliers who ensure appropriate data protection mechanisms required by the provisions of the GDPR.

13. Automated decision-making and profiling

We do not use users’ personal data for automated decision-making or profiling.

14. Cookies and similar technologies

The website uses cookies, which are small text files stored on your device, and similar browser technologies, such as local storage in the browser.

Cookies and similar technologies may be used to ensure the proper operation of the website and to remember selected settings, such as the website theme and whether the cookie notice has been dismissed.

15. Types of cookies used

The website may use the following types of cookies and similar technologies:

  • technical cookies – necessary for the proper operation, security and reliability of the website,
  • preference cookies – used to remember user-selected settings, such as the website theme and whether the cookie notice has been dismissed.

The website does not use analytics cookies, advertising cookies or cookies used to profile users for advertising purposes.

16. Purpose of cookies

Cookies and similar technologies may be used for the following purposes:

  • ensuring the proper operation of the website,
  • maintaining the security and reliability of the website,
  • remembering the user’s selected website theme,
  • remembering whether the cookie notice has been dismissed.

17. Managing cookies

You may block or delete cookies and data stored in browser storage in your browser settings at any time.

Restricting the use of certain cookies or similar technologies may affect the operation of selected website functions or cause selected preferences to be reset.

18. Cookie consent

The website does not use cookies or similar technologies that require the user’s consent.

If cookies or similar technologies requiring consent are introduced in the future, they will be used only after obtaining the user’s consent, where such consent is required.

19. Changes to the policy

This Privacy and Cookies Policy may be updated, in particular in the event of changes to legal provisions, website functionalities or tools used by the Controller.

The current version of the policy is always available on the website.

20. Date of update

Date of last update: 10 June 2026